Below you will find some Frequently Asked Questions. If you need more information please contact us.

What are the payment terms?

In most cases our payment terms are as follows:

15% non-refundable deposit is payable at the point of booking. This confirms your booking;
Full balance due 8 weeks before arrival date plus a refundable security deposit of €250.

What if I need to cancel?

More than 56 days deposit only
29 – 56 days 60% of the total costs
15 – 28 days 80% of the total costs
14 days or less 100% of the total costs

How do I pay?

You can pay securely online using major credit cards. We use the well-known and trusted service Stripe to process our transactions. You can also pay by bank transfer if you wish - please contact us to do this.

How do I make a booking?

You can make a booking online or you can send us an enquiry. You can also use the telephone number listed and we can take the booking over the phone (the number is also on WhatsApp).

What happens when I arrive?

A member of the team will meet you at the property and provide you with all the information you need to enjoy your stay. It is also a chance to ask any questions you may have. We will also confirm any cleaning or laundry schedules.

Don’t worry if you get lost finding a property – you will be given a number to call along with a Google Map reference and any directions before you travel!

Special requests

Please let us know if you have any particular needs or requests and we will do our best to help. This includes items such as cots and high chairs.